Replacement Request

Home Warranty Services

Replacement Request

Use the form below for an approved serial-based warranty. For order-based help, start with WhatsApp above.

KINGSTER CARE

Have an order ID?

Start on WhatsApp with your Amazon or Flipkart order ID and tell us about your product. You can also ask about an existing service request there. Keep your invoice or delivery details ready.

Continue on WhatsApp ↗

Replacement Application Form

Use the form below for an approved serial-based warranty. For order-based help, start with WhatsApp above.

Step 1: Verify Your Warranty

Enter your product serial number and registered mobile number to check warranty approval status.

Warranty Serial Number *

Registered mobile number *

Customer Details (auto-filled from warranty)

Buyer Name *

Mobile Number *

Email Address

Purchase Platform *

Product Details

Product Name *

Product Model *

Order / Purchase Date *

Issue Details

Issue Description *

Delivery Address *

Documents & Evidence

Purchase Bill / Invoice * Accepted: JPG, PNG, PDF — Max 5 MB

Additional Documents / Evidence (optional)

Click or drag & drop files here

Images, Videos, PDF — up to 5 files, 20 MB each

Select Service Type *

Normal Service Self-Courier

You courier the product to our service center. We process the replacement and ship it back.

Coming Soon

Standard Service Doorstep Pickup

We arrange pickup from your address and deliver the replacement.

Courier Service Name * Enter the courier service you will use to ship the product to us.

Replacement Declaration & Acknowledgement *

Replacement Policy & Terms:

1. Replacement requests are accepted only for genuine manufacturing defects verified by our technical team. Physical damage, water damage, or misuse are not covered.

2. The warranty serial number provided must match our records. Invalid or unregistered serial numbers will result in rejection.

3. For Normal Service, you are responsible for safely packaging and shipping the defective product to our service centre. Shipping charges are to be borne by the customer.

4. Once we receive the product, our team will inspect it within 3–5 working days and inform you of the outcome.

5. We reserve the right to reject replacement requests that do not comply with our policies or where the product shows signs of tampering or physical damage.

6. By submitting this form, you confirm that all information provided is accurate and truthful.

I have fully read, understood, and voluntarily accept all the replacement terms and conditions above. I confirm that the information provided is accurate and that my product has a genuine manufacturing defect.

Replacement Request

Have an order ID?

Replacement Application Form

Step 1: Verify Your Warranty

Customer Details (auto-filled from warranty)

Product Details

Issue Details

Documents & Evidence

Replacement Request Submitted

Submission Error

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